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Enhancing Public Services with Automated Door Systems



Ryedale Council faced a significant challenge in managing the daily operations of its public toilets across multiple sites. The existing process involved staff traveling to each location every morning to unlock the toilets, followed by a cleaning team that would lock the facilities in the afternoon. This method proved inefficient, as it resulted in inconsistent opening and closing times, with some sites being locked too early in the afternoon or staying open too late,  frustrating users and creating operational inefficiencies.


Any need to access these facilities outside of regular hours required staff to collect physical keys, which further increased travel time and costs. This process not only consumed valuable staff hours but also contributed to a larger carbon footprint due to the frequent travel between the ten sites.

Recognising these inefficiencies and the impact on both service quality and environmental sustainability, Ryedale Council approached Semieta for a solution. In response, Semieta proposed an automated door system designed to streamline operations, reduce costs, and provide more reliable service to the public. Below we highlight the successful implementation of the automated door system and the wide-ranging benefits it delivered.


Key Benefits

1. Cost Savings:

  • Staff Time: Ryedale Council has eliminated the need for staff to manually unlock and lock public toilets, resulting in significant savings in staff hours.

  • Travel Costs: The reduced need for staff to travel between sites for unlocking, locking, and after-hours access has led to a notable decrease in travel-related expenses.


2. Operational Efficiency:

  • Consistent Hours: Ensures that all public toilets are opened and closed at consistent times each day, solving the previous issue of irregular access hours. This improvement has enhanced public trust and the reliability of council services.


3. Environmental Impact:

  • Green Footprint: Reducing the need for staff travel, has contributed to Ryedale Council’s goals of lowering its carbon footprint. This initiative supports broader environmental sustainability objectives and promotes eco-friendly practices within the community.


4. Security and Vandalism Prevention:

  • Reduced Vandalism: The secure automated locking mechanism has decreased opportunities for vandalism, ensuring that the facilities remain well-maintained and safe for public use. Enhanced monitoring capabilities have also contributed to the overall security of the sites.


5. Audit and Accountability:

  • Audit Trail: The automated system provides a detailed audit trail of when staff, cleaners, or contractors access the sites, enhancing accountability and allowing for better oversight of facility usage and maintenance.


The implementation of automated door systems at Ryedale Council’s public toilets has proven to be a highly effective solution, delivering immediate cost savings, enhanced operational efficiency, and a significant reduction in environmental impact. This initiative not only addresses the council’s operational challenges but also supports its commitment to providing reliable, accessible public services. By embracing this innovative technology, Ryedale Council has set a strong example of how modern solutions can enhance public services while contributing to a sustainable future.


At Semieta we understand how automated door systems can offer wide-ranging benefits that can be applied across various organisations and services. Whether improving operational efficiency, reducing costs, or minimizing environmental impact, this technology provides a flexible, sustainable solution.

To explore how automated door systems can benefit your organisation, get in touch with us today and discover the possibilities for enhancing your services at info@semieta.com or 01442 828143.


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